Site map           © Soft Byte Ltd 2012, 2024            Photos & screen shots are for illustrative purposes and may differ slightly from actual product.

Home Solutions Products Orders Tutorials Downloads Gallery Training Support Contact



If you’ve arrived here, it should mean that the port number entered in DesignaKnit’s Knitting Machine Setup exists on your computer, but there is some other problem.

Many problems are caused by older drivers being used by newer Windows updates. Please click here to check that the driver for your USB link or USB to serial converter is up to date.

Mispatterning with SilverLinks 1, 2, 3, 4, 5

Carriage direction error messages with SilverLinks 1, 2, 3, 4, 5

Other SilverLink troubleshooting points

Uploading or downloading with BrotherLinks

Downloading with Passap E6000 Links

Downloading with Passap E8000 Links

Interactive knitting with Brotherlinks, Passap links, and ScreenLinks

USB to Serial Converters

Using a true serial port

Changing the Windows port number.

You might need to use more than one of the above pages.

If you’ve followed this troubleshooting guide and the problem persists, it could be caused by a faulty cable - contact your technical support. See DesignaKnit’s Help / Technical support window for details or find your national distributor here.

Cable Specific Troubleshooting Points

To return to Cable Links Troubleshooting, click here.

Cable Link Manuals

The latest versions of the DesignaKnit cable link manuals are available here.